The starting
point from which an employee begins her new job is new employee orientation.
The most ineffective way to deliver new employee orientation classes is to put
a dozen new employees in a conference room to listen to a speaker drone on for
hours about the company. Capturing the attention of adults is much more
difficult; therefore the new employee orientation must have something that
maintains your audience's interest.
Step 1
Create an
on-board process for each new employee using existing employees to participate
in orientation just by doing their jobs. The new employee would complete a
rotational training session for each job function in the department. The new
employee could spend half a day learning each job function with an existing
employee, and half a day in classroom training on company policies. This is
similar to cross-training; however, the new employee is able to observe every
job that supports the department. It allows every existing employee to meet the
new employee and participate in the training, which almost always instills
pride and motivates employees.
Step 2
Develop a
new orientation program for managers who are joining the company. Round-robin
meetings with each department manager or supervisor are effective. Depending on
the length of time spent with a department manager, this process can last up to
six weeks. There is a tremendous amount of coordination and scheduling for this
type of orientation; however, it is particularly effective for a new human
resources manager, for instance. It is an alternative to all-staff meetings
where the new employee merely stands up when her name is called. This type of
orientation encourages networking, camaraderie and peer-to-peer relationships
among managers.
Step 3
Engage
seasoned employees to perform skits about topics such as disciplinary and
performance appraisal meetings. Witnessing a performance appraisal meeting is a
lot more beneficial than simply reading about a performance appraisal meeting
in a handbook. Your company's sexual harassment training can also use skits to
demonstrate what types of actions are prohibited. This type of orientation
method can also be structured as role playing if your orientation program
includes training on supervisory duties, such as how to conduct performance
appraisal and disciplinary meetings.
Step 4
Invite
executive leaders of the company to make brief presentations to the new
employees. New employees appreciate the time top management gives to welcome
them to the company--it says a lot about how the company values its employees.
These kinds of presentations break the monotony of a classroom-type orientation
session. In addition, employees, supervisors and managers should also be
included in the welcoming process.
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