High leverage training is linked to strategic business goals and
objectives, uses an instructional design process to ensure that training is
effective, and compares and benchmarks company's training programmes against
those of other companies. Generally, training
refers to a company's planned efforts to facilitate employee learning of work
knowledge, skills or behaviors. High leverage training is linked to strategic
business goals and objectives, is supported by top management, relies on an educational
design model to ensure quality training and control, and compares or compares
with programs in other organizations. The emphasis on high-leverage training is
accompanied by a movement to link training to influence improvement. Companies
lose money on training because it is poorly designed, not linked to a leverage
issue or business strategy, or because the results are not properly evaluated.
That is that companies invest money in training simply because they believe it
is good to do so. The view that the training function exists to deliver
programs to employees without compelling business reasons have been abandoned.
Today, training is not evaluated based on the number of programs and training
activities offered to the company, but how the business training is addressed
related to learning, behavior change and leverage improvement. Proper training
methods help to create working conditions that encourage continued learning.
Ongoing learning requires employees to understand the entire work system,
including the relationships between their roles, their working units and the
company. It is expected that employees will acquire new skills and knowledge,
apply them to work and share this information with other employees. Managers
play an active role in identifying training needs and help ensure that
employees use training in their work. To facilitate knowledge sharing, managers
can use information cards that reflect where knowledge is within the company. Training
is seen as one of the possible solutions to improve leverage. Other solutions
include actions such as changing jobs or increasing employee motivation through
pay and incentives.
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